FAQ

Frequently Asked Questions

Shelby Chante' Photography

During the week, we absolutely love our walk-in’s. However, on Saturday we do REQUIRE an appointment. Saturday is a busy day, so to ensure that all of our brides get the attention they deserve, you must have an appointment.
ABSOLUTELY! Whether we are lucky enough to be with you when you say YES to “The Dress” or not, we would still love to be a big part of your wedding day by ensuring your dress fits perfectly. Our seamstress has many years of experience, including a well known chain store. We can’t wait to see you in your dress!
We are excited to offer exclusive designers including Maggie Sottero, Casablanca Bridal, Rebecca Ingram, Beloved by Casablanca, Leblanc and our very own private line, The Hannah Diemer Exclusive. Our gowns from our designers can be ordered custom for our brides. Along with custom orders, many of our dresses are purchased straight from designer’s stock which provides inventory for our Off the Rack option!
Absolutely! For off the rack gowns, We offer a 60 day layaway program that requires 50% down at the time of signing the contract and then weekly payments until the gown is paid off.

For special orders, we require 60% down and the remainder paid before the gown ships from the designer.